Establish and maintain good relationships with your tenants. To do that, you need to communicate well. If your tenants are communicating concerns with you, try to be fast and responsive. Answer their questions and keep them in the loop.
Take Care of Maintenance
Be speedy and thorough when it comes to maintenance. One of the number one complaints we hear from tenants is that maintenance isn’t completed on time. Repairs are a fact of life and if you have a rental home, things will go wrong. Most tenants understand that it’s not the owner’s fault, just part of owning real estate. If you can resolve issues in a timely manner, especially large issues, you’ll keep your tenants happy and they’ll be more likely to stay in the property. Even if you cannot fix things right away, communicate with your tenant. Let them know you’re working towards resolving the situation.
Think about incentives to keep your Columbia renters in the property, especially if they are good tenants you don’t want to lose. You can offer free rent potentially, or a discount on rent when they renew their lease. It might also be a good idea to make upgrades to the home. There are things tenants
might enjoy that will also add value to your property. Add a storm door to the front door; tenants will appreciate keeping the door open to allow the light and fresh air in. Then, it stays with the property. Ceiling fans in the bedroom will help in hot summers and it’s a benefit to you as the owner as well.